1. Who we are
Imperplak Solutions LLC (“Imperplak,” “we,” “us”) is a waterproofing contractor based in West Palm Beach, Florida. This Privacy Policy explains how we handle information when you visit our website or contact us.
2. Information we collect
- Information you provide: name, phone number, email address, property address and project details submitted through our forms, by email or by phone.
- Automatically collected data: IP address, browser type, device information, pages visited, referring URL and time on site, collected through cookies and similar technologies.
- Advertising data: if you arrive from an online ad (for example Microsoft Advertising or Google Ads), the ad platform may share click identifiers that help us measure campaign performance.
3. How we use information
- To respond to estimate requests and schedule inspections
- To provide, invoice and warranty our services
- To improve our website and understand which pages are useful
- To measure the effectiveness of our advertising
- To comply with legal obligations
We do not sell your personal information.
4. Advertising and analytics partners
We may use services such as Microsoft Advertising (including Universal Event Tracking), Microsoft Clarity and Google Analytics. These providers may place cookies or use similar technologies to collect information about your use of our site and other websites to provide measurement services and target ads. You can learn more and opt out of personalized advertising from Microsoft at Microsoft's ad settings page, and review the Microsoft Privacy Statement.
5. Sharing of information
We share information only with service providers who help us run our business (such as email, scheduling and accounting tools), material manufacturers when registering a warranty, and authorities when required by law. All providers are required to protect your information.
6. Data retention
We keep estimate requests for up to 24 months and customer project records for the length of the warranty plus three years, unless a longer period is required by law.
7. Your rights and choices
You may request access to, correction of or deletion of your personal information by emailing us. You can opt out of marketing emails at any time. Residents of certain states may have additional rights under applicable law, which we will honor.
8. Security
We use reasonable administrative, technical and physical safeguards, including HTTPS encryption, to protect your information. No method of transmission over the internet is 100% secure.
9. Children's privacy
Our website is not directed to children under 13 and we do not knowingly collect information from children.
10. Changes to this policy
We may update this policy from time to time. The “Last updated” date above shows when it was last revised.
Contact us
Imperplak Solutions LLC
Attn: Robert Ball
4272 Ridenour Street, West Palm Beach, FL 33401
Phone: 786-231-7006
Email: [email protected]