Privacy Policy — Imperplak Solutions

Imperplak Solutions, LLC ("Imperplak Solutions", "we", "us", or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit imperplaksoluciones.com or contact us about our services.

1. Information we collect

Information you provide

Contact details you submit through our request form or by email (name, company, email address, phone number).
Project information you share so we can prepare a proposal (building address, scope, timing, photos, plans).
Any correspondence you send us by email, phone, or text.

Information collected automatically

Standard server log data — IP address, browser type, referrer, pages visited, and timestamps — used for security and analytics.
Cookies as described in our Cookie Policy.

2. How we use information

To respond to your inquiry and prepare proposals or estimates.
To schedule, perform, invoice, and warranty the services you engage us for.
To comply with legal, tax, insurance, licensing, and public-records obligations.
To improve our website and services, including aggregated analytics.
To send occasional operational or service-related communications; we do not send marketing email without your consent.

3. How we share information

We do not sell your personal information. We share it only with:

Our employees and W-2 crew members who need it to deliver the services you requested.
Material suppliers, manufacturers, and warranty administrators, strictly to fulfill work you have engaged us for.
Professional advisors (legal, accounting, insurance) under confidentiality obligations.
Government agencies when required by law, subpoena, or legitimate regulatory request.

4. Data retention

We retain contact and project information for the longer of (i) the applicable statute of repose for the work performed, or (ii) any warranty period issued on the project, plus a reasonable additional period for audit and defense purposes.

5. Security

We use reasonable administrative, technical, and physical safeguards to protect information under our control. No method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Your California rights

If you are a California resident, you have the right to know what personal information we have collected about you, to request deletion, to correct inaccurate information, and to opt out of the sale or sharing of your personal information (we do not sell or share personal information for cross-context behavioral advertising). To exercise these rights, email [email protected].

7. Children

Our website is not directed to children under 16 and we do not knowingly collect personal information from children.

8. Third-party links

Our site may link to third-party sites (for example, mapping providers or manufacturer product pages). We are not responsible for the privacy practices of those sites.

9. Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the most recent revision.

10. Contact us

Imperplak Solutions, LLC
Attn: Moses Delacruz, Owner
1010 S. Gerhart Ave, Los Angeles, CA 90022, USA
Email: [email protected]
Phone: +1 (650) 289-8185