Imperplak Solutions LLC warrants its workmanship against defects in installation for ten (10) years from the date of substantial completion. This warranty is in addition to any manufacturer material warranty.
What's covered
- Adhesion failure of installed coatings caused by improper substrate prep or application.
- Seam, flashing, and detail-coat failures resulting in leaks.
- Sealant joint failures within installed concrete restoration scope.
What's not covered
- Damage from acts of God (hail, fire, earthquake, structural movement beyond design tolerances).
- Modifications, additions, or repairs performed by others on our installed system.
- Foot traffic on coatings not specified for foot traffic.
Transferability
This warranty transfers once to a subsequent property owner at no cost, provided we are notified in writing within 60 days of property transfer.
Claims
Email [email protected] with photos and a brief description. We respond within two business days and schedule a no-charge inspection within seven.