Privacy Policy

Last updated: November 1, 2025

Imperplak Solutions LLC ("we", "us") respects your privacy. This policy explains what we collect when you visit https://imperplaksoluciones.com or contact us for an estimate, and what we do with it.

Information we collect

• Contact details you provide via our forms or by phone/email: name, address, phone, email, and project description.
• Site usage data through standard server logs and (with your consent) analytics: IP address, browser, pages visited, referring URL.
• Cookies as described in our Cookie Policy.

How we use it

• To respond to inspection and estimate requests.
• To schedule and document the work you contract with us.
• To send service follow-ups and warranty communications.
• To improve our website and services.

Sharing

We do not sell or rent your personal information. We share data only with: (a) subcontractors directly involved in your project, (b) payment and financing partners you elect to use, and (c) legal authorities when required by law.

Data retention

Customer records are retained for the duration of the workmanship warranty (10 years) plus seven years for tax and warranty-claim purposes.

Your rights

You may request access, correction, or deletion of your personal information by emailing [email protected]. California, Colorado, and Utah residents have additional rights under their respective privacy laws, which we honor.

Security

We protect personal data with TLS in transit, encrypted backups at rest, and role-based access. We will notify affected individuals within 30 days of any confirmed breach.

Children

Our services are not directed to children under 13, and we do not knowingly collect their information.

Contact

Imperplak Solutions LLC
4680 W 4745 S, Kearns, UT 84118
[email protected] · +1 (801) 419-3050