Is the inspection really free?
Yes. We come out, document the issue with photos, and email a written estimate within one business day. No charge, no obligation.
How quickly can you start?
Most residential waterproofing jobs start within 7–14 days. Emergency leaks and roof tarp-overs we handle within 24 hours when weather permits.
Do you work in winter?
Yes — we use cold-cure primers and silicone topcoats rated to 35°F. We do pause exterior excavation when ground temps drop below freezing.
Are you licensed and insured?
Utah DOPL-licensed B-100 contractor. We carry $2M general liability and $1M auto. We email a current Certificate of Insurance on request before work begins.
What's the warranty?
10-year transferable workmanship warranty on every system we install, plus the manufacturer's material warranty (10–20 years depending on product).
Will you tear up my landscaping?
We protect plantings with plywood ramps and tarp-and-stake screens. If excavation is unavoidable we replace mulch and reseed lawn areas.
Do you offer financing?
Yes — we partner with Hearth and GreenSky for 0% promotional and fixed-rate financing on projects over $2,000.
How long does a roof coating last?
A properly installed silicone restoration coating will perform 12–15 years before a recoat is recommended. Acrylic systems average 7–10.
Can you fix a leak you didn't install?
Often yes. We're happy to repair other contractors' work, though we cannot extend our warranty over a system we did not originally install.
How do I know I have a basement leak vs. condensation?
Tape a 12"x12" piece of plastic sheeting to the wall, sealed on all sides. After 48 hours, moisture on the wall side = leak; moisture on the room side = condensation.
Do you do mold remediation?
We do mold prevention as part of every waterproofing job. For active remediation we partner with two licensed remediators in Murray and refer you directly.
Do you require a deposit?
On projects over $1,500 we collect 30% on contract signing, 40% at substrate completion, and 30% on final walkthrough.
What forms of payment do you accept?
Check, ACH, major credit cards (3% processing), and financed projects via our partners.
Do you offer commercial maintenance contracts?
Yes — semiannual roof inspections with a written report and minor repair credit are available for buildings over 5,000 sf.
Are your products safe around pets and kids?
Cured coatings are inert and food-safe rated. We restrict the work area during application and ventilate aggressively until topcoats cure.